Have you ever been to a presentation
for your industry, possibly at a seminar that couldnt
hold your attention no matter how hard you listened?
Of course you have. Did you feel guilty because you
knew that the information was
important to you, but you didnt retain a thing
anyway? End the guilt. Forgive yourself. It wasnt
your fault, but that of a boring, stiff presenter who
was supposed to hold your interest in the subject. As
a member of the audience your job is to be courteous
to the speaker and show proper respect, but you cant
breathe life into a dead presentation. It is incumbent
upon the presenter to make his material interesting
and fun for the audience.
So why am I telling you this? Because
at some point in your career you will have to give that
dreaded presentation to the board of directors, or speak
to a group of associates about what youre working
on. Youve seen the dry, dull spectacles of speech
before. Make sure yours isnt one of them. When
you stand before any group, take advantage of the opportunity
to persuade them to your ideas. You can only do that
if you animate the material and make it appealing.
"But Karl, Im an accountant,
my topic is inherently a cadaver. Even if I put it on
a roller coaster, it will still be dead." Nonsense!
You can make any topic interesting. Here are a few tips.Your
Audience: Remember, unless youre a circus animal
trainer, your audience will be comprised of people.
Youve heard the saying, "He puts his pants
on one leg at a time, just like me." Think of your
audience as friends, not as nameless, faceless bureaucrats
and managers who you have to impress. Present ideas
conversationally to them, like talking to an old buddy
you havent seen in years. Keep in mind whats
really important to them in the grand scheme of things:
their wives and husbands, children, where theyre
going on the next vacation. Picture them in their more
important roles in life, like mothers, fathers, and
grandparents. It will provide some perspective as to
who they are and help keep you from being intimidated.
Audio Visuals: Folks, be judicious
in how you use audio-visuals. Im talking about
Powerpoint, Corel Presentations and the like. These
are great gadgets that can genuinely augment a presentation.
They have fancy flyouts and transitions, and if your
PC is powerful enough, many will support full motion
video. Just like a good hammer, though, presentation
programs are just tools. They have no value in and of
themselves for a business presentation. You are still
the one who does the hammering, the presenting of ideas
to business peers. Its amazing how many people
I see presenting in business meetings, heck, even conferences,
who want to dim the lights, shrink from the audiences
view, and read the slides verbatim. Sometimes they dont
even bother to stand up! If youre one of these
people who think you can get away with this--wake up!
Youre just using the AV technology as a crutch,
and as everybody knows, you cant win many races
on crutches.You need to take control, come prepared,
and use the audio-visuals to emphasize points you make,
or to show something visually thats better explained
with a picture. You must still be the ringmaster of
the event.
Technical Material: Many businesses
today survive and thrive based on complex technology.
If you have to present technical, oftentimes dry material,
here are two things to keep in mind. First, break complex
ideas down into small, digestible morsels when introducing
them to your audience. In the dissemination of ideas,
feed your audience with an eyedropper, not a
firehose. You can teach a person brain surgery if you
do it one step at a time. Second, dont overestimate
the knowledge of your audience. Speak on a tenth grade
level and define all esoteric terms and acronyms. When
in doubt--explain it like youre helping mom understand
the concept. Peer pressure plays a big part in business
presentations, so I bet I wont have to do much
convincing to tell you that many people will not raise
a hand and ask a question when they dont understand
something youve said, less they be embarrassed.
Its better to risk being too simplistic and have
everybody get it than to lose people with technical
jargon and have them disconnect from what youre
saying.
Entertain: Heres a news flash
for you--people in business like to smile too. I know
it sounds ridiculous, but you cant go wrong by
making your audience laugh. I dont mean by telling
sappy jokes. What Im talking about is using funny
stories that happened to you, anecdotes from your industry,
and dynamics in your presentation. I saw former presidential
press secretary Marlin Fitzwater (the white marlin)
speak at a banquet last year. Serious guy, right? Old
Marlin seemed to have the goal of not going twenty seconds
without making us laugh. Follow his lead and dont
be afraid to smile and take a chance with a appropriate
humor. People remember stories,analogies, and laughs.
It brings ideas home with comparisons that they will
find relevant to their lives. Its much harder
to remember or be influenced by a string of facts and
data tables.
Structure: The reason that many people
tune out during business presentations is that the speaker
has done something to lose them and doesnt get
back on track to reign the audience in. You need to
have a clear beginning, middle, and end of your presentation.
Its cliché but true--tell them what youre
going to tell them, tell them, and then tell them what
youve told them. Make sure that your objective
is clearly stated in a sentence so they can understand
where youre going, right from the start. In essence,
"Today Im going to tell you..." and
then say whatever it is. Want to be even better? Begin
with a prepared hook, an attention getter that arouses
interest and sets up the problem. An easy way to do
this is to ask a pain-inducing question, like "Do
you want to see revenues fall for a third consecutive
quarter?" This gets people to the edge of their
seats. Your body, or middle, is where you present your
data to support whatever position youre taking.
Never make an unsupported assertion. Back it up with
data. Finally, the end of your presentation restates
your main point, position, or thesis. Ask for appropriate
action on the part of your colleagues, whether it is
to fund a new project or adjust the employee bonus plan.
Use these methods, buy into these ideas,
and your big presentation will flow more like vintage
wine than lava from a volcano. Youll persuade
the audience to your way of thinking, or at least theyll
hear what you want to tell
them. People will leave the room invigorated and ready
to take action. Best of all, you will know youve
done all that is possible to communicate your ideas.
If people dont support them now, you probably
need to work on your ideas.
Karl Walinskas is a professional engineer,
speaker and freelance writer in Pennsylvania who owns
and operates a communications development company called
The Speaking Connection(www.SpeakingConnection.com).
He is a frequent contributor to business publications
across the country. He can be reached for questions
or suggestions at 570-675-8956 or by email at topspeaker@pobox.com.
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